Ans: My Account is a place where you can change password, update contact information and manage username.
In my account you can:
     a. Manage/edit all your personal data like address, phone numbers, and email ids.
     b. Change your password.
     c. Track the status of your orders.

Ans:
Step 1: Click on My Account at the top right corner of the site to access the login window.
Step 2: Click the Forgot your password link available on the bottom right of the login window.
Step 3: Enter your e-mail ID in the displayed field.

We will send the reset password to your registered email.

Ans: My Cart helps you keep track of the stuff you want while you continue browsing or leave the site to think about it. Your Shopping Cart also allows you to add items and combine the purchases into a single order.

Ans: You will see a 'Track Order' option on the header.

Ans:
a. You can shop online and make an easy payment.
b. You can also place an order by calling +91-9552952259.
c. You can also place order by emailing us at contact@plantshoppee.com.
Email following details:
Name, Address, Phone Number and your order.

Ans: Yes, it ensures that we have necessary details with us.

Ans: You have online payment option as well as Cash on delivery option. We have tie up with Pay u Paisa, so be assured that your transaction is safe and secured.

Ans: Delivering your order is utmost important for us. We deliver the order in 5-6 days.

Ans: Please contact our customer service (Call us at +91-9552952259 or email us at contact@plantshoppee.com).

Ans: We take absolutely all the precautions to ensure that the items delivered to you are in perfect condition. However, if you have any problem about the quality of the product, please contact us at contact@plantshoppee.com or call +91-9552952259 and we will immediately take the necessary action..

Ans: For our return policy, please refer to "Cancelation & Return Policy".

Ans: We will consider the order delivered if recipient has refused a delivery.

Ans: Right now, we cover only PMC and PCMC.

Ans: Generally big outdoor plants are supplied in polythene bags and most other plants are supplied in 5 cm dia plastic pot with a bottom plate. But if you need the pot of any other size, we can provide it at extra cost and depending upon its availability. You may convey it by sending an email at contact@plantshoppee.com or call +91-9552952259, before 48 hours of the delivery.

Ans: The plant supplied will be well grown and healthy when handed over to you. We provide a pamphlet which includes all the tips necessary to take care and maintain the plants.